Terms and conditions of sale

INTI ECO LODGE EIRL

Carretera Iquitos - Nauta, km 50, San Juan, Loreto, Peru

RUC: 20611491418

Email : intiecolodge@gmail.com

1. Purpose of these General Terms and Conditions

These General Terms and Conditions of Sale govern the services offered by INTI ECO LODGE EIRL, including :

Accommodation (bungalows, casitas, dormitories)

Nature activities: canoe, kayak, paddle, jungle walks (day & night), monkey bridge, canopy, archery, observation, permaculture, natural swimming

Shamanic retreats, diets and traditional ceremonies

On-site services (meals, drinking water, reception)

All bookings imply unreserved acceptance of these terms and conditions.

2. Reservation

Reservations can be made via :

Email : intiecolodge@gmail.com

WhatsApp

Social networking

Site form

Reservations are confirmed after written agreement with the team and receipt of the 30% deposit via Mercado Pago.

3. Down payment

A deposit of 30% is required to confirm all bookings.

This deposit is non-refundable, whatever the reason for cancellation.

Down payment

The deposit is paid exclusively via Mercado Pago.

Please note:

Down payments made via Mercado Pago may include international bank charges, depending on the country of issue of your card.

You will be notified of the exact amount, including any charges, before payment.

We do not offer international bank transfers (bank charges too high).

4. Payment of balance

The balance is payable on site, in :

cash (USD or soles)

or via TPE/online payment (if available at a later date)

5. Cancellation policy

Cancellation by the customer

> 21 days before arrival :

The deposit is retained. No other amount is due.

Between 8 and 21 days :

The deposit is retained. No other amount is due.

< 7 days before arrival or no-show :

The deposit is retained. No other amount is due.

Cancellation by the lodge

In the event of force majeure (bad weather, technical impossibility, exceptional situation), INTI ECO LODGE EIRL may cancel a reservation.

In this case, the deposit is refunded in full.

6. Shamanic retreats and spiritual activities

Shamanic ceremonies, diets and accompaniments are not medical procedures.

They are not a substitute for medical or psychological treatment.

Participants must inform the team of any medical condition, treatment, allergy, emotional disorder or substance use.

Incompatible medications must be discontinued as instructed by the team.

The use of alcohol, drugs or unauthorized substances is strictly forbidden.

A preliminary interview may be requested.

7. Nature and liability activities

Activities include

canoe, kayak, paddle, day and night jungle walks, monkey bridge, canopy, archery, natural swimming, permaculture, hiking.

The customer participates at his or her own risk and undertakes to follow all safety instructions.

INTI ECO LODGE EIRL is not responsible for:

loss or theft

injury if instructions are not followed

consequences related to an undeclared physical/psychological condition or the use of undeclared medication

8. Security deposit

A deposit can be requested for :

damage to equipment

torn mosquito nets

damaged sheets or bedding

The amount is indicated on site, depending on the case.

9. Environmental conditions

Solar electricity available at certain times only.

Filter drinking water.

Chemical products prohibited (soaps, shampoos, mosquito repellents, chemical sun creams). Natural alternatives are available on site.

Zero waste policy

INTI ECO LODGE is committed to a strict ecological approach.

To preserve the Amazon rainforest and our natural filtration systems, we apply a “zero waste” policy.

We ask all visitors to leave with their own personal waste (plastic, packaging, non-recyclable products).

No non-biodegradable waste should be left on site.

Drinking water is supplied via a refill system, to limit the use of plastic.

10. Applicable law

These GTC are governed by Peruvian law.

In the event of a dispute, the place of jurisdiction is San Juan / Iquitos, Loreto, Peru.